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Payments, Shipping & Returns

It is very important to us that you are happy with your purchase and understand our terms and conditions. Please read the following policy regarding payments, returns/exchanges and shipping. Should you have any other queries please call or email us to discuss.

Payments

We accept Visa, Mastercard, Debit cards or bank transfer via the security of Paypal. All prices are in Australian dollars.

Local Deliveries

WorldWeave will endeavour to process and deliver all orders from Australia within 1 - 5 working days. Delivery costs are calculated according to total invoice amount. These rates are shown below, they cover registered post or courier.

Invoice total (AUD) Shipping cost (AUD) 
$0.01 - $199.99 $15
$200 - $299.99 $20
$300 - $399.99 $30
$400 - and above $40

International Deliveries

For all international deliveries please complete your order and contact us for a shipping quote. The above rates are for within Australia only.

Orders & Delivery

WorldWeave will deliver the goods you order to the address you specify in your order within the agreed time frame. The person at the delivery address who receives and accepts the goods will be presumed by WorldWeave to be authorised to receive the goods.

Refund & Replacement

If you are not satisfied with your purchase you are eligible for a refund or an exchange voucher.

Please follow these instructions:

You must notify us via email within 7 days of receipt at the address on your invoice with the original order number and your reason for return. You will be allocated a Return Authorisation Number which you must record on the outside of the parcel that you are returning to us. The item you return must be in new, unused, unmarked and sale-able condition. You must pay the freight/postage for the item's return and WorldWeave will pay freight/postage on delivery of the replacement item to you.

Should you consider an item flawed or damaged upon delivery please contact us as soon as you receive it to discuss its return and replacement.

Information security

WorldWeave Online purchases are securely processed using PayPal. For more infomation about Privacy Policies for PayPal Services, please visit PayPal

Privacy

WorldWeave will not reveal your personal information to external organizations except for the purposes of filling your order.